Shipping policy
Shipping Info
Insured Shipping (with tracking): Free
Shipping Times
| Country | Delivery Time |
|---|---|
| Europe | 10–17 Days |
| United States | 10–17 Days |
| Canada | 10–17 Days |
| Australia | 10–17 Days |
| Rest of the World | 10–17 Days |
Notes
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After your order has been paid, our warehouse requires 1–3 business days to process and prepare your items for shipment. You will receive an email notification once your order has been dispatched.
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In most cases, packages are delivered within the estimated timeframe. However, delivery may be affected by flight schedules, customs delays, weather conditions, or other external factors. Please refer to your tracking information for the most accurate delivery updates.
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If your package has not been delivered, or if tracking shows it was delivered but you did not receive it, please contact our Customer Service team within 45 days of your order date for assistance. For other order, product, or logistics-related concerns, please contact Customer Service within 90 days of your order date.
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Please click the “Confirm Delivery” button within 6 months from the date of shipment. After this period, the button will be disabled and additional points or credits cannot be applied.